Privacy Policy

Tobatrans Privacy Policy – CV Toba Indah Transport

CV Toba Indah Transport (hereinafter referred to as “Tobatrans”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal information from customers using our services.

1. Information We Collect

We may collect the following personal information from you:

  • Full name

  • Phone number

  • Email address

  • Pick-up and destination address

  • Rental vehicle information

  • Payment information (if required)

2. Use of Information

The information you provide will be used to:

  • Process and manage vehicle bookings

  • Provide optimal customer service

  • Contact you regarding reservations, confirmations, or service updates

  • Internal administration and reporting purposes

3. Data Protection

Tobatrans implements reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

4. Sharing of Information

We will not sell, rent, or share your personal information with third parties without your consent, except as required by law or for service provision purposes (e.g., assigned drivers).

5. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Correct inaccurate information

  • Request deletion of your data (subject to applicable legal limitations)

6. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be communicated through the official website or other communication channels.

7. Contact Us

If you have any questions or requests regarding privacy, please contact:

CV Toba Indah Tobatrans
Address: Jalan Jermal 4 No.1, Denai, North Sumatra

Branch Office: Jl. Sisingamangaraja No. 171, Pematang Siantar
Email: info@tobatrans.com
Phone/WhatsApp: +62 853-7348-8001
Website: https://www.en.tobatrans.com

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